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I have a list and in that, all the subscribers are added to it. I’ve gone through Twitter on several occasions when I needed something quickly, and something unusual that I thought would help the general Mailchimp community. If you have a free account (you don’t have access to them with a free account) the quickest way I know to get info from Mailchimp is on Twitter. Unfortunately, you can’t contact Mailchimp by phone. You can also email Mailchimp from this page. Mailchimp wants you to search the knowledge base for your question and if you don’t find the answer scroll to the bottom of the page for the live chat option. You can find the live chat and email options in your paid account through the knowledge base. To find out what type of support Mailchimp gives here are the Mailchimp support options. The good news is in 2019 Mailchimp started giving new accounts 30 days of email support so be sure to take advantage of their expertise while it’s available. But you’ll need to choose which department and the basic issues before you’ll get to the contact form. You can contact Mailchimp directly by emailing via their contact page. We can help you solve your issue without contacting Mailchimp. There is so much great information found in these posts!īut sometimes the info can be overwhelming and that’s where a Mailchimp consultant or Mailchimp expert can be handy. The Mailchimp sites provide general information in their guides and tutorials section of their blog. Is something wrong with your Mailchimp account? Learn how to contact Mailchimp directly and get a quick answer without paying for a Mailchimp account Contact Mailchimp via email and the website